Terms & Conditions

SOFT COPY ONLY-PHYSICAL PRODUCT IS NOT INCLUDED

1. Scope of Services

We offer photo editing services, including but not limited to:

– Retouching

– Color Correction

– Background Removal or Replacement

– Photo Restoration

– Adding/Removing Objects

– Custom Graphic Edits

2. Turnaround Time

– The standard timeline for projects will be communicated upon order confirmation.

– Turnaround times may vary depending on the complexity and volume of work.

– Expedited services may incur additional fees.

– Most flex time for work edit may take 1-2 weeks.

3. Pricing and Payment

– Pricing is determined based on the scope of work and complexity.

– Full or partial payment may be required before work begins, depending on the agreed terms.

– Payments are non-refundable once work has commenced unless otherwise agreed upon.

– Accepted payment methods include GCASH, Bank Transfer, Western Union, Wise, Paypay.

4. Revisions Policy

– A maximum of 2-3 revisions is included in the initial quote.

– Additional revisions beyond the agreed number will incur extra charges.

– Revision requests must be submitted within the work edit time frame after a sample image is drafted.

5. Client Responsibilities

– Clients must provide clear instructions and high-quality images for editing.

– The client warrants that they own or have permission to use all materials submitted for editing.

– Any delay in providing materials may affect the project timeline.

6. Copyright and Usage Rights

– Edited images remain the intellectual property of Liquify Studio by Lowcostedit until full payment is received.

– Upon full payment, the client receives the rights to use the edited images for their intended purpose.

– We reserve the right to use completed projects in our portfolio unless otherwise agreed upon.

7. Confidentiality and Privacy

– All materials submitted for editing are treated with strict confidentiality.

– Personal or sensitive data will not be shared or used for any purpose outside the agreed services.

8. Limitations and Liabilities

– We are not responsible for poor-quality output caused by low-resolution or unsuitable images provided by the client.

– We are not liable for any direct, indirect, or consequential damages resulting from the use of edited images.

9. Cancellation and Refund Policy

– Cancellations must be communicated in writing.

– Refunds are only issued if work has not yet commenced, or as agreed on a case-by-case basis.

10. Disputes and Resolution

– Any disputes arising from these Terms and Conditions will be resolved amicably through negotiation.

– If unresolved, disputes will be subject to the jurisdiction.

11. Amendments

– Liquify Studio by Lowcostedit reserves the right to amend these Terms and Conditions at any time.

– Updated terms will be communicated to clients and posted on our website.

12. Contact Information

For inquiries or concerns about these Terms and Conditions, please contact:

– Liquify Studio by Lowcostedit pages.

– liquifystudioph@gmail.com

– +639696037503

– liquifystudioph.com

By proceeding with our services, you confirm that you have read, understood, and agree to these Terms and Conditions.

Revisions Policy

1. Included Revisions

Each project includes up to 2-3 revisions as part of the agreed-upon price.
Revisions are defined as minor adjustments to the edited images, such as color corrections, slight retouching, or tweaks to specific areas as requested by the client.

2. Revision Requests

Revision requests must be submitted within the time frame of the project after submitting the sample drafted image.
Requests must be clear and detailed to ensure the edits align with the client’s expectations.

3. Additional Revisions

Revisions exceeding the included number will be charged an additional fee of 100 per revision or based on the scope of changes.
Significant changes or new requests outside the initial project scope (e.g., replacing elements, extensive retouching, or creative adjustments) will require a new quote.

4. Turnaround Time for Revisions

The time required to complete revisions depends on the complexity of the request but will typically range from 1-2 weeks or agreed upon depending on the complexity of the project.
Urgent revisions may incur extra charges, subject to availability.

5. Limits on Revisions

Revisions cannot exceed the boundaries of the original request.
Requests for changes that deviate significantly from the agreed-upon initial instructions may be treated as a new project.

6. Final Approval

Once the client approves the final version, no further revisions will be entertained unless new terms are agreed upon.
It is the client’s responsibility to thoroughly review the work before final approval.

Refund Policy

1. Eligibility for Refunds

Refunds will only be considered under the following circumstances:

Before Work Commences: A full refund is available if you cancel your project before any work has started.
Service Not Delivered: If we fail to submit the final output agreed-upon work within the specified timeframe without prior communication or justification.
Work Not as Agreed: If the work deviates significantly from the agreed-upon instructions or fails to meet the specified standards.

2. Non-Refundable Situations

Refunds will not be provided in the following situations:

You change your mind after work has commenced.
You are dissatisfied with the outcome but revisions are still available within the agreed terms.
The delay or failure to communicate due to your failure to provide necessary materials, information, or approvals.
You request changes or additional work beyond the original scope of the project.

3. Partial Refunds

In certain cases, a partial refund may be offered:

If a portion of the work has been completed, we may deduct a reasonable amount to cover the completed portion.
If you cancel after revisions have begun but before final output.

4. Refund Request Process

To request a refund:

Submit a Request: Email us at liquifystudioph@gmail.com with your name, order details, and a clear explanation of why you are requesting a refund.
Evaluation: We will review your request and respond within 3-5 business days.
Resolution: If approved, the refund will be processed through the original payment method within 7-14 business days.

5. Revisions Before Refunds

Before issuing a refund, we reserve the right to address your concerns by offering revisions or other solutions as per our Revisions Policy. Refunds will only be considered after all avenues for resolution have been exhausted.

6. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. The most recent version will always be available on our website or provided upon request.

7. Contact Us

If you have questions about this Refund Policy, please contact us:
Liquify Studio by Lowcostedit
Email: liquifystudioph@gmail.com
Phone: +639696037503
Website: liquifystudioph.com